FAQ
- Do I have to pay a fee to participate in the Rewards program?
- Will my points expire?
- Is there a maximum amount of points that I can earn in a year?
- How can I check my point transactions?
- I have a question about my Rewards account. How can I get help?
- Can I transfer my points to another Rewards account?
- Do I have to pay for shipping?
- I have recently changed my name and/or my address. How do I change Rewards account information?
Do I have to pay a fee to participate in the Rewards program?
There is no charge to participate in the Rewards program!
Will my points expire?
Your points have no expiration date.
Is there a maximum amount of points that I can earn in a year?
No. There is no limit to the number of points that you can earn!
How can I check my point transactions?
Just go to you Account Dashboard or just click here go to "My Points and Rewards" to review your detailed transactions.
I have a question about my Rewards account. How can I get help?
Please fill out our Contact Form for all your questions on the Rewards program.
I have a question about my Rewards account. How can I get help?
You can speak to a Customer Service Representative about your account by filling out our Contact Form.
Can I transfer my points to another Rewards account?
You may not transfer points to another account.
Do I have to pay for shipping?
Don't worry, you don't have to pay shipping costs. We will cover the expenses for your rewards.
You can change your address online through your Dashboard Account clicking here.
I have just redeemed points for a reward. When can I expect to receive my reward?
In most cases, your Merchandise reward will normally also be delivered within 2-3 weeks of redemption. Because most merchandise rewards ship directly from the manufacturer, some rewards can take up to 6 weeks for delivery.